At My Stationary Shop, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website at www.mystationary.shop or make purchases of school stationery such as lead pencils, notebooks, pens, copies, erasers, sharpeners, rulers, colored pencils, markers, glue sticks, and office stationery including staplers, paper clips, file folders, sticky notes, and desk organizers.

Information We Collect

• Personal Information: When you create an account, place an order for school stationery or office stationery, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.

• Usage Data: We track browsing behavior on our site, including pages viewed (e.g., lead pencils category or notebooks section), IP address, and device information to improve our services.

• Cookies: We use cookies to enhance your experience, such as remembering your cart items like gel pens, ballpoint pens, or spiral notebooks.

How We Use Your Information

Your data helps us process orders for stationery products, provide customer support, and send promotional offers on affordable school stationery and office stationery. We do not sell or share your information with third parties except for essential services like shipping partners or payment processors.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access. If you have concerns about your data related to purchases of lead pencils, copies, or other items, contact us at [support@mystationary.shop].

Your Rights

You can request access, correction, or deletion of your data at any time. We comply with applicable data protection laws in Pakistan and internationally.

This Privacy Policy may be updated periodically. Last updated: [Insert Date].

Shipping Policy

My Stationary Shop offers reliable shipping across Pakistan for all school stationery and office stationery orders. With our expansion in Pakistan, we aim to deliver your lead pencils, notebooks, pens, copies, and more at the cheapest rates without compromising quality.

Shipping Rates and Times

• Standard Shipping: Free on orders over [PKR 1000] for items like ruled notebooks, ballpoint pens, and exercise copies. Delivery within 3-7 business days.

• Express Shipping: Available at an additional cost for faster delivery of urgent school stationery needs, such as mechanical lead pencils or highlighter pens.

• International Shipping: Currently limited; contact us for details on shipping office stationery like file folders or sticky notes outside Pakistan.

Order Processing

Orders are processed within 1-2 business days. Tracking information will be provided via email for your convenience.

Shipping Issues

If your package containing school stationery or office stationery arrives damaged or delayed, please notify us within 7 days for resolution.

Return and Refund Policy

We stand behind the quality of our products at My Stationary Shop. If you're not satisfied with your purchase of lead pencils, notebooks, pens, copies, or any other school stationery and office stationery items, our return and refund policy ensures hassle-free resolutions.

Eligibility for Returns

• Items must be unused, in original packaging, and returned within 14 days of receipt.

• Non-returnable items include personalized stationery or opened consumables like gel pens or markers.

Return Process

Contact us at [support@mystationary.shop] with your order number and reason for return (e.g., defective spiral notebooks or incorrect colored pencils). We'll provide a return shipping label if applicable.

Refunds

Refunds are issued to the original payment method within 7-10 business days after we receive the returned items. Shipping fees are non-refundable unless the error is ours.

Exchanges

We offer exchanges for defective products, such as faulty fountain pens or damaged copybooks, at no extra cost.

Payment Policy

At My Stationary Shop, we provide secure and convenient payment options for your school stationery and office stationery purchases, ensuring the cheapest rates without compromising quality.

Accepted Payment Methods

• Credit/Debit Cards (Visa, MasterCard)

• Bank Transfers

• Cash on Delivery (COD) for select regions in Pakistan

• Mobile Wallets (e.g., EasyPaisa, JazzCash)

Payment Security

All transactions are encrypted using SSL technology to protect your financial information when buying lead pencils, notebooks, pens, copies, and more.

Billing

You will be charged at the time of order placement. Prices are in PKR and include applicable taxes.

If a payment fails, your order for office stationery like staplers or desk organizers will not be processed until resolved.

Terms and Conditions

By using www.mystationary.shop, you agree to these Terms and Conditions. My Stationary Shop, with 20 years of experience in providing affordable school stationery and office stationery, reserves the right to modify these terms.

Use of Site

Our website is for personal, non-commercial use. You may not reproduce content without permission.

Product Availability

All products, including graphite lead pencils, blank notebooks, and multipurpose copies, are subject to availability. We strive to keep stock updated but reserve the right to cancel orders if items are out of stock.

Intellectual Property

All content on our site, such as descriptions of eco-friendly pens or branded erasers, is owned by My Stationary Shop.

Limitation of Liability

We are not liable for indirect damages arising from the use of our school stationery or office stationery products.

Governing Law

These terms are governed by the laws of Pakistan.

If you have any questions about our policies, please contact us. Thank you for shopping with My Stationary Shop—your trusted source for high-quality, affordable stationery!

Privacy Policy